In April of 1999, after about a year and a half of research, writing, and designing, I defended my undergraduate Honors thesis on information design. Eighteen years have passed, and I’m finally sharing it publicly. But my story here isn’t about the content or the details (see the PDF below). It’s about the experience and the lessons …
Tag: research
Unpacking Understanding
There’s plenty of talk these days about making sense of messes, making the complex clear, bringing order to chaos, turning data into insights, creating understanding, et cetera. Who does that work — whether it’s an information designer, information architect, user experience designer, or any other hot professional of the moment — is not the focus of this post (although …